These terms apply between GCC and the customer using the PSA grading-related services offered through the platform.

This article defines the terms used for the PSA service, including customer, order, card, grading service, shipment, price, account and platform.

The terms define the conditions under which customers may submit cards through GCC for PSA grading and related services.

GCC provides services related to receiving, preparing, submitting, tracking and returning cards sent for PSA grading, according to the selected service level and operational constraints.

The customer must provide accurate information, submit eligible cards, comply with packaging and shipping instructions, pay the applicable prices and respond to GCC requests when needed.

Prices are displayed on the platform and may depend on the selected service, declared value, insurance, options and shipping. Payment must be completed according to the platform process.

Claims, withdrawal rights, warranty rules and insurance coverage are handled according to the terms, applicable law, the selected service and any third-party provider conditions.

Customers may need a personal account to place, follow and manage PSA service orders. Account information must remain accurate and credentials must remain confidential.

Personal data used for PSA service orders is processed according to GCC's privacy policy and applicable data protection law.

GCC's liability is limited to its own obligations under the terms and applicable law. GCC is not responsible for events outside its control or for third-party decisions and delays.

The platform, its content, trademarks, visuals, databases and technical elements remain protected. Unauthorized use, reproduction or extraction is prohibited.

The final provisions cover interpretation, language, severability, non-waiver, changes to the terms, applicable law, complaints, mediation and competent courts.

How to cancel an order in the case of a distance sale to a customer

For a distance sale as defined by article L. 221-1 of the French Consumer Code, the customer may cancel within fourteen days, public holidays included, from the order or the purchase commitment, by registered letter with acknowledgement of receipt. If that period would normally end on a Saturday, a Sunday or a public holiday, it is extended to the next business day.

Any contractual clause by which the customer waives the right to cancel their order or purchase commitment is null and void. This article does not apply to contracts concluded under the conditions set out in article L. 221-2.

Conditions:

• complete and sign this form
• send it by registered letter with acknowledgement of receipt
• use the address given in article 1
• send it no later than the fourteenth day from the day of the order or, if that period would normally end on a Saturday, a Sunday or a public holiday, the next business day.

I, the undersigned, hereby cancel the following order:

Nature of the goods or service ordered: ...

Order date: ...

Order reception date: ...

Customer name: ...

Customer address: ...

Customer signature: